Return Policy: All returns must be authorized prior to return by emailing triplegrace@charter.net or by sending a message through Facebook messenger within 5 days of delivery (please check your items upon receiving). Prompt pick up of items once you have been tagged is very important. We will not be able to accept any returns that are more than 30 days past the date that you were contacted via Facebook or messenger for pick up.
* Refunds are issued with an online store credit. We do NOT issue cash returns unless it is the error on the part of the boutique. All Returns are in the form of store credit.
* We do not accept any returns for items that have been worn, washed, stained. Seasonal and holiday themed items are NOT eligible for return.
* Due to the constant change in inventory, exchanges may not be possible so if you’d like to order a different size, color or product, please return eligible items for a store credit and then place a new order online. The only exception to this will be if we have discussed this with you prior to your purchase.
We do NOT make exceptions to the return policy – Please be prompt with any return requests to ensure you will meet the guidelines. We reiterate that we do not accept returns on any items that have been worn or washed, or were purchased during any of the below sales:
The following items are NON- RETURNABLE/EXCHANGABLE:
- Discounted Items
- Closeouts/Clearance items
- Deal or no deal items
- Any Site-Wide 50% or more Sale Items
- Flash Sales
- Seasonal/Holiday Items
- Gift Cards Are Final Purchase
Can I change or cancel my order?
We begin processing orders quickly. Once your order has been processed, we will be unable to modify the contents of your order. We CANNOT guarantee an order can/will be changed or cancelled once placed. We apologize for any inconvenience but in order to maintain our quick shipping times, we cannot guarantee an order can be cancelled after being placed.